Refund and Cancellation Policy

Cancellation

You may choose not to renew at any time. Cancelling or choosing not to renew does not normally end access already paid for; access continues until the current subscription period expires.

Refund requests

Please contact us within 7 days of payment if you believe a charge is incorrect. Refund requests are reviewed fairly and may be approved when:

• the same subscription was charged more than once;
• the amount charged differs from the selected plan;
• payment succeeded but access was not activated because of a verified DesignQuote.in technical error; or
• a refund is required under applicable law.

After a subscription has been activated and used, payments are generally not refundable for a change of mind, except where required by law.

Failed or pending payments

If a payment fails or remains pending, do not immediately pay again. Contact us with the account email and transaction reference so we can verify the status and help avoid a duplicate payment.

Refund processing time

Approved refunds are initiated to the original payment method, normally within 5 to 7 business days. Your bank or payment provider may require additional time to display the credit.

How to request help

Email info@designque.in or contact +91 99669 22000 on WhatsApp. Include your DesignQuote.in account email, payment date, amount, and transaction reference. Never send a UPI PIN, OTP, or complete card details.

Business information

Design Que, 208, Janapriya Appartment, Block B, Phase 5, Miyapur, Hyderabad, Telangana - 500049, India.